At Dojiwa, your trust is foundational to how we operate. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our platform, tools, and services—including Face Swap, Lip Sync, Text-to-Speech (TTS), and Translation. We are committed to safeguarding data privacy and upholding the responsible use of AI.

1. Overview

This Privacy Policy applies to all users of the Dojiwa platform, including business clients, partner organizations, and API consumers who interact with our services. By using Dojiwa, you agree to the terms set out in this policy.

2. Information We Collect

We may collect and process the following types of information:

a. Account & Business Information
  • Company name, contact name, email address, job title
  • Billing and subscription details
  • Industry and team usage context
b. User-Generated Content
  • Audio, text, video, and image inputs used for processing
  • Translations, voice files, or outputs generated by our AI tools
c. Technical & Analytical Data
  • Device type, browser, IP address, and interaction logs
  • Usage analytics for product improvement and feature usage

We do not collect or process biometric identifiers unless explicitly necessary for service delivery and with consent.

3. Use of Information

We use collected data for:

  • Delivering and optimizing Dojiwa services (e.g., TTS, Face Swap, Lip Sync, Translation)
  • Troubleshooting and customer support
  • Service improvement, research, and platform analytics
  • Communication regarding updates, features, or security changes

We do not sell or rent your data to third parties.

4. Data Retention

Uploaded content and generated outputs are stored for a limited period to support processing, quality assurance, and client access.

Unless otherwise agreed:

  • Content is deleted within 30 days of upload or project completion.
  • Enterprise clients may request custom retention policies via contract.

5. AI Ethics & Responsible Use

Dojiwa is committed to the ethical application of AI technologies.

We prohibit the use of our platform for:

  • Misuse of deepfake content (e.g., impersonation without consent)
  • Disinformation, harassment, or political manipulation
  • Any use that violates applicable law or human rights

We reserve the right to suspend or terminate access for policy violations.

6. Data Security

We employ enterprise-grade safeguards to protect your data:

  • Encrypted transmission (SSL/TLS)
  • Secure data storage with access controls
  • Regular audits and internal compliance reviews

While no system is 100% secure, we will take reasonable steps to protect your information.

7. Third-Party Services

We may use third-party providers (e.g., cloud infrastructure, analytics, communications) who process limited information on our behalf. These partners are contractually obligated to meet high standards of data protection.

8. International Transfers

Depending on your location, your data may be processed or stored in jurisdictions outside your country of residence. We ensure such transfers meet applicable legal standards, including GDPR, CCPA, and DPDP frameworks where required.

9. Your Rights

Depending on where you live, you may have certain rights regarding the personal data Dojiwa collects and processes about you. These rights may include:

  • Access: Request access to the personal data we hold about you.
  • Correction: Update or correct inaccurate personal data in your account settings.
  • Deletion: Request deletion of your account and associated personal data.
  • Restriction & Objection: Restrict or object to how we use your data, where applicable.
  • Data Portability: Request your data in a portable format for transfer to another service.
  • Withdraw Consent: Withdraw previously given consent for data use.
  • Marketing Preferences: Unsubscribe from marketing communications at any time.

All requests can be directed to: [email protected] We will respond within a commercially reasonable timeframe.

10. Cookies & Tracking

Dojiwa uses essential cookies and analytics to improve platform performance. We do not use invasive ad tracking or behavioral profiling.

A separate Cookie Policy will be made available upon implementation of advanced analytics or advertising features.

11. Children’s Privacy

Our services are not intended for, or directed at, individuals under the age of 18. Dojiwa does not knowingly collect, store, or process personal data from children under 18.

If you are under the age of 18, you are not permitted to submit any personal data through any of our services. If we become aware that we have inadvertently collected personal data from a child under 18, we will promptly delete such information from our records.

Additionally, all users are strictly prohibited from uploading, transmitting, emailing, or otherwise providing voice data for individuals under the age of 18 through our services or to other users.

If you believe we may have unintentionally processed such data, please contact us immediately at: [email protected]

12. Policy Updates

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or posted prominently on our platform.

13. Contact Us

For any questions regarding this Policy, our processing of your Personal Data, or to exercise your rights, please contact our Data Protection Officer at: [email protected]